CFS Code of Ethics
As a Certified Fabricare Specialist, I agree to, and I actively promote, this Code of Ethics for all Certified Fabricare Specialists.
The use of the CFS logo demonstrates our pledge to the general public that we are providing a quality cleaning service nationwide. The certification and use of this logo is restricted to only those who have gone through extensive training at the On-Site Fabricare Institute. Attendance every 2 years at an OFI recertification class is required to maintain the CFS status.
All Certified Fabricare Specialists agree:
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To present themselves in a professional manner including, but not limited to: appearance, promptness, attitude, grooming and attire.
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To be truthful, honest, show integrity, and not to deceive or use deceptive practices in dealing with all Clients.
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To provide accurate information through good Client relations and consumer education.
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To provide a guarantee to their Client and stand behind the work that they or any other Certified Specialist representing the company perform.
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To handle any and all complaints in a timely fashion.
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To stay educated and up to date in any and all changes that may occur in OnSite Fabricare-approved cleaning techniques and solutions.
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To comply with any and all Federal, State and/or Local regulations (where applicable).
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To maintain at least one Certified Specialist on staff at all times and that all work be performed by a Certified Specialist .
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To maintain their certification through continuing education and recertification.
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To use the CFS logo in such manner that maintains the professional image of the CFS brand.